define('DISALLOW_FILE_EDIT', true); define('DISALLOW_FILE_MODS', true);{"id":7,"date":"2015-07-09T11:40:00","date_gmt":"2015-07-09T11:40:00","guid":{"rendered":"http:\/\/alpha.hollands.id.au\/wp\/?p=7"},"modified":"2017-07-05T02:37:59","modified_gmt":"2017-07-05T02:37:59","slug":"killer-features-ijw-and-sep","status":"publish","type":"post","link":"https:\/\/doingtechnology.com\/?p=7","title":{"rendered":"Killer features: IJW\u00e2\u201e\u00a2 and SEP\u00c2\u00ae"},"content":{"rendered":"

\nThis post is based on an article I wrote for the internal newsletter while I was working at Quinticon<\/a>. Thanks to Quinticon’s M.D. Geoff Willson for giving permission to reproduce it here.<\/div>\n

\nThere
\nare a number of current trends in enterprise IT that I believe are driven by a
\nsingle underlying cause; IT is hard. In
\nparticular, organising a group of people to deliver IT services to an
\norganisation is hard. We have all seen
\nthe symptoms; running out of disk space, floor space, vendor support, and
\nmore. I am not surprised to hear of
\nequipment sitting unused for 12 months after purchase. It is not the physical installation that is
\nhard, but planning and implementing the changes to integrate the equipment into
\nexisting systems. <\/div>\n

\nDespite
\ndecades of experience and best practice frameworks such as ITIL organisations
\nrepeatedly struggle to stay ahead and successfully delver the full suite of IT
\nservices. Most IT departments have the skills
\nto carry out the integration, so why is it still so difficult? <\/div>\n

\nI can
\nservice a motorcycle engine, insert a naso-gastric feeding tube and bake hot cross
\nbuns. But while I have these skills, I
\nam not as quick, efficient or simply as good as someone who does this
\nregularly. We at Quinticon have the
\nintegration experience, but it takes
\ntime to study and gain the understanding of the client organisations systems
\nrequired to perform a successful integration.<\/div>\n

\nThis is why \u00e2\u20ac\u0153It Just Works\u00e2\u201e\u00a2\u00e2\u20ac\u009d (IJW) is such a powerful message to IT
\ndecision makers. This is a key part of
\nthe sales message for a number of products including Oracle Exadata, VCE VBlock
\nand Nimble Storage. The cost of
\ntransition is significant to most organisations, especially when business
\nimpact is included in the calculation.
\nAny product that has the ability to significantly reduce this is looked
\non favourably<\/div>\n

\nOne of the biggest buzzwords in IT today is
\n\u00e2\u20ac\u0153Cloud\u00e2\u20ac\u009d. The list of advantages touted
\nfor cloud solutions is long and includes \u00e2\u20ac\u0153faster\u00e2\u20ac\u009d, \u00e2\u20ac\u0153cheaper\u00e2\u20ac\u009d, but also \u00e2\u20ac\u0153easier\u00e2\u20ac\u009d. In many cases cloud providers have capacity
\navailable for immediate use, and can take advantage of economies of scale to drive
\ndown costs. Also importantly using a
\ncloud provider takes a whole bunch of infrastructure complexity and makes it \u00e2\u20ac\u009dSomebody
\nElse\u00e2\u20ac\u2122s Problem\u00c2\u00ae\u00e2\u20ac\u009d (SEP).
\nFor an organisation, or IT manager, that is struggling juggle the
\ncompeting demands, signing a contract with a supplier is offering to take away
\nsome of those demands looks very attractive.<\/div>\n

<\/p>\n

\nThe purpose of this article is not to argue that these
\nare the only factors driving IT decision-making or marketing. There are however some very non-technical
\n\u00e2\u20ac\u0153features\u00e2\u20ac\u009d that are often overlooked but still play a significant role in
\ndecision making. \u00e2\u20ac\u0153It Just Works\u00c3\u201d \u00e2\u20ac\u009d and \u00e2\u20ac\u009dSomebody Else\u00e2\u20ac\u2122s
\nProblem\u00c3\u2019\u00e2\u20ac\u009d
\nare two of those that I see as significant in our customers and industry.<\/div>\n","protected":false},"excerpt":{"rendered":"

This post is based on an article I wrote for the internal newsletter while I was working at Quinticon. Thanks to Quinticon’s M.D. Geoff Willson for giving permission to reproduce it here. There are a number of current trends in enterprise IT that I believe are driven by a single… Continue reading → <\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[1],"tags":[4,24],"_links":{"self":[{"href":"https:\/\/doingtechnology.com\/index.php?rest_route=\/wp\/v2\/posts\/7"}],"collection":[{"href":"https:\/\/doingtechnology.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/doingtechnology.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/doingtechnology.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/doingtechnology.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=7"}],"version-history":[{"count":1,"href":"https:\/\/doingtechnology.com\/index.php?rest_route=\/wp\/v2\/posts\/7\/revisions"}],"predecessor-version":[{"id":30,"href":"https:\/\/doingtechnology.com\/index.php?rest_route=\/wp\/v2\/posts\/7\/revisions\/30"}],"wp:attachment":[{"href":"https:\/\/doingtechnology.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=7"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/doingtechnology.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=7"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/doingtechnology.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=7"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}