Change control is one topic of IT management that I find most fascinating. Organisations that have never dreamed of trying to document how they do something like capacity management will try and implement a full ITIL compliant change control system. For some reason, change control is so hard to get… Continue reading
At the end of last year I had an interesting experience with a project I was working on. Different people looking at the same situation would have very different opinions on how successfully the project handled this particular “situationâ€. Without going into details, the objective of the project was to… Continue reading
I am an IT professional with over 17 years of experience designing, deploying and managing complex technology solutions. I have a passion for learning new technology of all types, and proven track record of using this to deliver IT based business outcomes in large enterprise organisations.
All opinions expressed are my own and are frequently in conflict with my employer's.